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Scene 3 · Medspa · Los Angeles12:00:00

Calls, texts and confirmations off the front desk

Time saved per day
4 hours

The problem

A two-location medspa in Los Angeles had front desk teams buried in calls and messages, with little time left for the clients standing in front of them. They needed scheduling, confirmations and follow-ups handled without pulling staff away.

The fix

An AI assistant now handles those tasks across voice, SMS and email, so the front desk can focus on the clients in the room.

The result

Front desk time back over a yeareach square is one workday with 4 hours back

≈1,000 hours a year

Front desk time back over a year
Hours back per dayWorkdays (assumed)Hours back per year
4250about 1,000

4 hours a day is the measured figure. The yearly total assumes about 250 workdays.

The day after

  1. Front desk Calls, texts and confirmationsCalls4h Clients in the roomClients
Illustrative day for this team. Grey is the manual work, orange is the automation that replaced it.

Is your team losing a day like this?

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